Privacy Policy

How we collect, use, and protect your personal information.

Last updated: 28 June 2026

1. Introduction

The Horizon Stack ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website at thehorizonstack.com.au or contacting us via our contact form, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information:

  • Contact details — name, email address, phone number, company name
  • Enquiry information — the content of messages you send us via our contact form
  • Usage data — pages visited, browser type, IP address, and referral source, collected via Google Analytics

We do not collect sensitive information (such as health, financial, or government identifiers) through our website.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and provide the services you request
  • Send you relevant communications about our services (only where you have consented)
  • Improve our website and service offerings
  • Comply with legal obligations

We will not use your personal information for any purpose not described in this policy without your consent.

4. Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

  • Service providers — trusted third parties who assist in operating our website or conducting our business (e.g. email delivery, analytics), subject to confidentiality agreements
  • Legal requirements — if required by law, regulation, or a valid government request

Some service providers (such as Google Analytics) may be located outside Australia. We take reasonable steps to ensure they handle your information in accordance with the APPs.

5. Cookies & Analytics

Our website uses cookies and Google Analytics to understand how visitors interact with our site. Google Analytics collects anonymised usage data. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

You may disable cookies in your browser settings; however, some features of the website may not function correctly if you do so.

6. Data Security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Our website uses HTTPS encryption and implements security best practices. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Access & Correction

Under the Australian Privacy Act 1988, you have the right to access and request correction of your personal information. To make a request, contact us at info@thehorizonstack.com.au. We will respond within a reasonable timeframe.

8. Retention

We retain your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Contact form enquiries are retained for up to 12 months.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions or complaints about this Privacy Policy or our handling of your personal information, please contact us:

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).